What are we doing differently?

What sets DrayMate TMS (formerly Express Waybill) apart from the competition?
Here are ten things that make us different:

  1. We have deep knowledge and experience in the industry, and we constantly seek feedback from industry leaders to improve our services.
  2. We are passionate about what we do, and we offer dedicated support every time you call us. You'll always speak with the same person, not a call center representative. No more of "Please, hold the line...".
  3. We don't just offer excuses - we provide solutions to your everyday problems.
  4. We answer your questions and offer help within minutes, not days. From implementation to training and beyond, we're here to support you every step of the way.
  5. Our phased implementation plan helps you smoothly transition to our software.
  6. We teach your employees how to use our solution effectively, making their daily tasks more efficient and enjoyable.
  7. Our solution is tailored to your business needs, not the other way around.
  8. Our pricing model is based on the number of operational trucks, allowing your business to grow without additional costs.
  9. We prioritize data security with twice-daily backups, secure connections, and semi-automated backup/restore procedures.
  10. Our ultimate goal is to make our customers proud of the services or products they've purchased from us.

Questions or comments?

If you have any questions or comments, don't hesitate to contact us at info [at] draymate.com or join the Intermodal Business Alliance group on LinkedIn. We're here to help you succeed and make your life easier.