Careers
Business Development Representative - SaaS Trucking (Remote)
We are looking for a Business Development Representative (BDR) with experience selling software solutions and an understanding of the transportation industry. This is a 100% remote opportunity with flexible work hours, offering a base salary and unlimited earning potential through licensing fee commissions.
Responsibilities:
- Effectively promote SaaS solutions through cold calling and prospecting (HubSpot)
- Build and maintain a strong sales pipeline to consistently close deals
- Deliver compelling presentations to customers via online video meetings (Google Meet)
- Provide exceptional follow-up to guide customers through the buying process
- Identify customer needs and propose solutions that meet their requirements
- Continuously improve performance based on customer feedback
- Maintain accurate call and sales records and note useful information in HubSpot CRM
- Daily and weekly reporting to the Sales Manager is mandatory
Qualifications:
- 2-3 years of proven track record of success in B2B sales, with a focus on SaaS solutions (within 5 years)
- At least 1-2 years of experience in cold calling and new business development (within 5 years)
- Strong drive and ability to grow to an Account Executive position
- Proficient in computer skills and the ability to quickly learn and use web and mobile applications
- Ability to work independently and consistently achieve targets
- Exceptional interpersonal, communication, and negotiation skills
- Experience with remote product demonstrations is strongly preferred
- Strong written and oral communication skills with exceptional attention to detail
- In-depth knowledge of the intermodal transportation industry is a strong asset
- Established professional network within the transportation industry is a plus
- Fluency in a second language is a distinct advantage (Spanish, French, Punjabi, Hindi, Arabic, Chinese, Russian, Romanian, etc.)
- Must reside in the U.S. or Canada
Benefits:
- Flexible work hours with the ability to set your schedule (as long as you meet your quota and are available for important online meetings, you can choose your hours)
- 100% remote work opportunity (work from wherever you want: from home, a mountain cabin, a hotel room in Vegas, or a sunny beach in Florida)
- Base salary of $50,000, with unlimited earning potential through licensing fee commissions
- Bonus opportunities for exceeding monthly targets
- Opportunity to grow within the company to a senior Account Executive role
- Scalable sales process with high closing rates
- Comprehensive training and access to a list of leads to get started
How to apply?
If you meet these requirements and are passionate about sales and technology, send your resume to info [at] draymate.com
If you have a quick question, right now, right here.
If you enjoy the challenge of building a client base, this position is perfect for you!
Together, we make things happen!
Product Support Specialist - SaaS Trucking (Remote)
We are looking for proactive people, customer-service enthusiasts who are ready to work in a stress-free environment.
Responsibilities:
- Fully understand the products and services of Loginet Solutions
- Ensure timely technical support with existing customers using the ticket system, phone, or AnyDesk remote desktop software - our first-response time policy is 1 to 24 hours
- Escalate and prioritize unresolved tickets, identify possible improvements, provide feedback, and propose solutions proactively
- On-boarding new customers and handhold them throughout the process (1 or 2 days in-person support at customer's location may be required)
- Provide customer's employees with product training (remotely or in-person) - 10-session software training program schedule provided
- Develop and maintain a knowledge base of our products and solutions (writing product documentation and how-to articles in English, producing how-to videos with audio, if capable)
- Follow-up calls every 2 to 3 weeks to identify the needs and issues of existing customers
- Continuously improve through customer feedback
- Keep records of calls, suggest improvements to the development department, and note useful information (customer feedback) in our Hubspot CRM
- Be viewed by the customer as an industry expert on products and solutions offerings
Qualifications:
- Minimum 2 years relevant work experience in the IT / Transport customer service field (mandatory within the last 5 years)
- Experience utilizing remote-based software to provide technical support (mandatory within the last 5 years)
- In-depth knowledge of the intermodal transportation business is a strong asset
- Strong customer-centric and positive attitude
- Well-organized with attention to details
- Technologically savvy but also able to relate to our clients on a personal level
- Basic understanding of web technologies (HTML, CSS, JS) and web mobile development (NodeJS, JavaScript, React / RN) - training provided
- Excellent verbal and written communication skills
- Speaking another language (Spanish, French, Punjabi, Hindu, Arabic, Chinese, Russian, Romanian, etc.) is considered an asset
- Valid driver's license and vehicle required (some local traveling may be required)
Benefits:
- flexible working hours (as long as you get your work done and are available for important online meetings, you can choose your own hours)
- 100% remote position (work from anywhere you like: from home, a cabin in the mountains, a hotel room in Vegas, or a sunny beach in Florida)
- Competitive compensation based on your experience and enthusiasm
- 5% commission on new customers' successful onboarding
- extra bonuses for identifying existing customer needs and problems
- full training on our solutions
How to apply?
Please apply with your resume at info [at] draymate.com
Interested? Do you have a quick question? Chat with us right now.
If you are passionate about relationship building and enjoy the challenge of solving problems, then this position is made for you!
Together, we make things happen!